Founded in 1890, Peasley Moving & Storage has successfully weathered many history-changing events including the WWI, the Spanish Flu of 1918, the Great Depression, WWII, the 2008 recession, and 9/11 among many other public crises. We are taking the current COVID-19 threat very seriously and will promptly adhere to any and all directives from local, state and federal government officials. Peasley Moving & Storage has been categorized as an essential industry business within the current mandate established by Idaho State Governor Brad Little.

As an essential industry business, we will maintain normal operations until such time as either company management determines we must close our offices or we are directed to do so by a governmental authority. We are taking extensive precautionary measures including the adoption of all CDC guidelines and the establishment of our own policies intended to minimize health risks for all customers, employees, contractors, vendors, and community stakeholders. We are proud to be able to support the needs of our customers during this crucial time but are prepared to quickly change course as required.

Stay safe together with Peasley Moving & Storage

The COVID-19 crisis is fluid and there are many uncertainties and factors outside of our control that may, with little or no advance notice, impact our delivery of moving & storage services. Please be aware the current crisis could potentially result in small inconveniences such as a delayed project start time or significant inconveniences such as the complete rescheduling of services.

Although there are many unknowns to be navigated, you can be certain that Peasley Moving & Storage will be timely and transparent in our communications regarding servicing your moving & storage needs, and our professional relocation consultants will work diligently to offer creative solutions in the event your project is impacted by the current health crisis.

Steps Peasley Moving & Storage is Taking:

  • Company-wide Implementation of all precautionary measures recommended by the Center for Disease Control (CDC).
  • Office staff and moving crews are being monitored daily for symptoms and/or known exposure by management and asked to go home, contact their healthcare provider, and self-quarantine as directed. Staff members that experience symptoms and/or aware of exposure when not at work have been directed to stay home and notify their supervisor.
  • Office staff and moving crews are receiving daily briefings on precautionary measures and have been directed to follow them on and off the job.
  • Office staff and moving crews are being instructed to maintain appropriate “social distance” of 6 feet minimum between one another, customers, and all other people.
  • Office staff and moving crews are being provided with appropriate hand sanitizer and surface disinfecting supplies. They have been directed to disinfect truck cabs and moving equipment between each move to the best of their ability. These supplies will continue to be replenished as we are able, based on availability from retailers.
  • Moving crews will be furnished with work gloves to be worn during the moving process and disinfected both during their work and between customers.
  • Moving crews will be furnished with appropriate masks (when available) to be worn during the moving process as circumstances require.
  • Peasley Moving & Storage is limiting visitation to our branch offices. If you wish to purchase moving boxes or supplies, please simply call in your order and we will happily deliver to your vehicle outside.
  • Peasley Moving & Storage is offering Virtual Estimate Appointments! For more information, please visit our Virtual Estimate Appointment page or ask about this terrific option when speaking with one of our professional relocation consultants.

Steps We’re Asking Customers To Take Prior To Our Arrival At Your Residence:

  • Please notify us immediately if you or any members of your household have been exposed to COVID-19 or are experiencing symptoms including cough, fever, or difficulty breathing.
  • Please use disinfectant/cleaner to wipe down commonly touched surfaces, objects, door handles, etc. at your residence.
  • Please make a sink, hand soap, and paper towels available to your outside salesperson and moving crew for handwashing during their time within your home.
  • Please keep residence and office windows open throughout the moving process as this allows for greater airflow and less potential containment of germs.

We are all in this together.  The team at Peasley Moving & Storage is proud to continue offering our wide range of services in accordance with the necessary precautions outlined above. Whether you or your business will be moving down the street, across the country, or around the world, we are here to make the process seamless & safe for you, just as we’ve done for well over a century.

~ Peasley Moving & Storage

Guide to filing a claim for compensation from movers

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    Finding out your belongings got lost or damaged during the move is one of the worst-case scenarios. Unfortunately, these things can happen no matter how cautious one individual is. Fortunately, there is a solution to every problem! Whether you’ve found yourself in this situation because you weren’t careful enough when hiring movers or because of an unpredictable event, you can submit a claim for reimbursement. Filing a claim for compensation from movers can be done by anyone and we, at Peasley Moving & Storage Boise, are going to cover the basics of this process right in this guide. So, if you want to learn more about this matter make sure to keep reading.

    In what circumstances you can file a claim for compensation from movers?

    Everyone knows that hiring reliable moving and freight companies Idaho is an essential part of successful relocations. By hiring professionals, you can reduce significantly the risk of damaging or losing your belongings during the move. But, what if something goes wrong? What if your items arrive at your new place shattered or go missing?

    Cardboard boxes and a suitcase
    If any damage to your items occurs during the move, consider submitting a claim

    If this happens, the best thing you can do is file a claim for compensation from movers. But, before we explain the steps of filing a claim, you need to learn in what circumstances you can submit a claim.

    • Loss. Some moving companies try to handle multiple relocations at once. And to do so, they place boxes from different clients in the same truck. In these cases, items get lost all the time.
    • Theft. Scammers are everywhere, even in the moving industry. In most cases, dealing with fraudulent companies ends with items getting stolen.
    • Unguarded belongings. Another situation in which you can file a claim for compensation from movers is if your movers leave your belongings unguarded. Leaving the moving truck open and unguarded, with your stuff inside can also lead to theft. That’s why it is really important to get Idaho storage solutions and moving services only from reliable companies.

    The most important steps of filing a claim for compensation from movers

    If you are thinking about moving to Idaho or any other state in the near future, make sure to prepare for it properly. What many people don’t know is that learning about filing a claim for compensation from movers is also a part of moving preparations. Just in case, you’ll want to be aware of all the steps of submitting the claim before the date of your move. This way, if anything bad happens during your relocation, you’ll be ready and you’ll know what to do. To save you time and trouble, we’ve mentioned the key steps you need to go through in order to submit a claim for reimbursement. And, here they are.

    Inspect and document everything

    One of the first things you’ll want to do after the move is carefully unpacking your boxes and inspecting its contents. In case you’ve determined that one of your items (or more of them) got lost or has gone missing, you should start the claiming process as soon as possible. Although you have nine months to file a claim, it’s better to start dealing with this matter right after the relocation.

    A couple unpacking their home after move
    Upon receiving your belongings, carefully unpack and inspect each item

    So, you’ve determined that your belongings haven’t arrived in the same condition they’ve left your home, now what? Now, you should document their condition. Take photos of your items before and after the move, and list those that are missing. This will serve as proof that your items were damaged during the relocation and not before.

    Review your contract with the moving company

    When hiring a moving company, there shouldn’t be any miscommunication with movers. Movers need to explain the moving process and the moving contract you’re going to sign. Make sure to review the contract before signing it just to check what you’ll get with this company. By reviewing it, you’ll also see the Valuation Coverage that the moving company offers to customers.

    The liability coverage that moving companies offer (aka valuation) will tell you how you’ll be reimbursed after/if winning the claim. There are different types of liability coverage. Some are based on the weight of your belongings and then multiplied by a specified amount per pound, while others are based on the full value of your items. You can find this information right in your contract.

    File a claim

    Once you complete the steps from above, you should contact the moving company you’ve hired. Let them know that you’ll be filing a compensation claim. Moving companies need to provide their clients with information about the dispute process. They might come to your home and inspect the items or ask you to file a form as a part of the dispute process. Learn about their requirements and the way they handle the dispute process because this will increase the chance of you winning the claim.

    Person filing a claim for compensation from movers
    File a claim only after collecting all evidence

    Moving companies have 120 days to respond and resolve your claim. But, in some cases, they don’t want to do it. If this happens to you, you should contact the Better Business Bureau and file a complaint through them.

    What if your claim for compensation from movers gets rejected?

    As disappointing as it might be, some claims can get rejected. This is pretty absurd, we know, but these things can happen due to a number of reasons. Here are some of them.

    • Failing to provide proof that a moving company has damaged your items.
    • You were the one who packed your items for the move and not the moving company you’ve hired.
    • The mover’s description list shows that the item was already damaged before the relocation.
    • Your belongings got ruined due to weather conditions.
    • You require more compensation than the item is really worth.

    What you need to understand is that filing a claim for compensation from movers claim isn’t something that can be done in a day. This process can be tiring and overwhelming. That’s why you should do your best to avoid getting into this situation in the first place. You should learn how to recognize fraudulent movers, inspect moving companies before hiring them, and get informed about the relocation process itself. These are the things that will keep you and your belongings safe during the move.

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