Founded in 1890, Peasley Moving & Storage has successfully weathered many history-changing events including the WWI, the Spanish Flu of 1918, the Great Depression, WWII, the 2008 recession, and 9/11 among many other public crises. We are taking the current COVID-19 threat very seriously and will promptly adhere to any and all directives from local, state and federal government officials. Peasley Moving & Storage has been categorized as an essential industry business within the current mandate established by Idaho State Governor Brad Little.

As an essential industry business, we will maintain normal operations until such time as either company management determines we must close our offices or we are directed to do so by a governmental authority. We are taking extensive precautionary measures including the adoption of all CDC guidelines and the establishment of our own policies intended to minimize health risks for all customers, employees, contractors, vendors, and community stakeholders. We are proud to be able to support the needs of our customers during this crucial time but are prepared to quickly change course as required.

Stay safe together with Peasley Moving & Storage

The COVID-19 crisis is fluid and there are many uncertainties and factors outside of our control that may, with little or no advance notice, impact our delivery of moving & storage services. Please be aware the current crisis could potentially result in small inconveniences such as a delayed project start time or significant inconveniences such as the complete rescheduling of services.

Although there are many unknowns to be navigated, you can be certain that Peasley Moving & Storage will be timely and transparent in our communications regarding servicing your moving & storage needs, and our professional relocation consultants will work diligently to offer creative solutions in the event your project is impacted by the current health crisis.

Steps Peasley Moving & Storage is Taking:

  • Company-wide Implementation of all precautionary measures recommended by the Center for Disease Control (CDC).
  • Office staff and moving crews are being monitored daily for symptoms and/or known exposure by management and asked to go home, contact their healthcare provider, and self-quarantine as directed. Staff members that experience symptoms and/or aware of exposure when not at work have been directed to stay home and notify their supervisor.
  • Office staff and moving crews are receiving daily briefings on precautionary measures and have been directed to follow them on and off the job.
  • Office staff and moving crews are being instructed to maintain appropriate “social distance” of 6 feet minimum between one another, customers, and all other people.
  • Office staff and moving crews are being provided with appropriate hand sanitizer and surface disinfecting supplies. They have been directed to disinfect truck cabs and moving equipment between each move to the best of their ability. These supplies will continue to be replenished as we are able, based on availability from retailers.
  • Moving crews will be furnished with work gloves to be worn during the moving process and disinfected both during their work and between customers.
  • Moving crews will be furnished with appropriate masks (when available) to be worn during the moving process as circumstances require.
  • Peasley Moving & Storage is limiting visitation to our branch offices. If you wish to purchase moving boxes or supplies, please simply call in your order and we will happily deliver to your vehicle outside.
  • Peasley Moving & Storage is offering Virtual Estimate Appointments! For more information, please visit our Virtual Estimate Appointment page or ask about this terrific option when speaking with one of our professional relocation consultants.

Steps We’re Asking Customers To Take Prior To Our Arrival At Your Residence:

  • Please notify us immediately if you or any members of your household have been exposed to COVID-19 or are experiencing symptoms including cough, fever, or difficulty breathing.
  • Please use disinfectant/cleaner to wipe down commonly touched surfaces, objects, door handles, etc. at your residence.
  • Please make a sink, hand soap, and paper towels available to your outside salesperson and moving crew for handwashing during their time within your home.
  • Please keep residence and office windows open throughout the moving process as this allows for greater airflow and less potential containment of germs.

We are all in this together.  The team at Peasley Moving & Storage is proud to continue offering our wide range of services in accordance with the necessary precautions outlined above. Whether you or your business will be moving down the street, across the country, or around the world, we are here to make the process seamless & safe for you, just as we’ve done for well over a century.

~ Peasley Moving & Storage

Reasons to share feedback with your movers

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Free Moving Estimate

    Your relocation is complete and the moving crew has left the building. Now would probably be a good idea to share your experience of the quality of moving services you received. Even though you are not obliged to share feedback with your movers, and many people don’t, there are a few reasons why this might be a good idea. Professional Idaho moving companies rely on feedback from customers to help them grow. It helps them improve their services and to get to know the market better. If you are moving frequently and are used to hiring a particular company, this is the best way to improve your future moving experience as well. It is also a great way to advise others about the quality of work they can expect from a specific moving company.

    Your feedback will reach your movers and their potential customers

    Relocation is a complicated and tiring process that can drain a person both physically and mentally. Therefore, it is easy to understand why so many people forget to review their moving company after all the work is done, especially if we are talking about a large-scale and long-distance moving Idaho experience. And when a company provides a hassle-free moving experience, people are pleased enough to simply pay up and forget all about it.

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    You can leave positive, negative, or even neutral feedback

    On the other hand, when a bad experience happens, people are unfortunately much more likely to leave comments and review a moving business. Of course, leaving comments after a bad experience is very important. However, positive feedback can have an even greater impact. Nevertheless, if you are moving any time soon, do not forget to share feedback with your movers. Leaving a comment about your relocation experience will reach your movers but it will also reach their potential customers.

    Help the moving companies improve their services

    Moving companies will use your feedback to improve their services. But when it comes to certain types of moving processes and companies that handle them, it can be even more important to share your experience. One example of this would be using the services of heavy equipment movers. Companies that handle heavy objects need to be at top of their game at all times. And one of the ways to help them is to tell them what went wrong and where they dropped the ball.

    Help the moving company learn more about their customer base

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    Smart movers will use your feedback to learn about their market and further improve their services

    Smart companies use the data their customers leave to get a better understanding of their targeted market. But why would you care about a moving company and its understanding of the market? Moving companies that track the market want to find out essentially how to increase the number of customers that are using their services. But for them to do that, they need to understand their customers.

    The best way to attract customers is to offer them what they want and need. Among other things, this usually means, a wider selection of available services. Companies that offer reliable residential, commercial, long-distance, international, even industrial storage services will, naturally, have a better chance of getting the customer than those with only a few basic services available. Again, this way you are affecting your future relocation process and increasing the chances that it will be a successful one.

    Help others find good movers and avoid bad ones

    Now, you might not be thinking about planning to move anytime soon. And you might not care whether a relocation company improves its Boise moving services quality or not. But maybe you care about other people. If you had a bad moving experience, maybe you should warn others? This way you can help other people avoid issues that you suffered. On the other hand, if you really care about others, leaving a positive review can have an even greater effect. This way you are helping people avoid troubles and helping them pick the right movers.

    Share feedback with your movers and help boost (or lower) their rating

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    You can steer a company’s rating in both directions

    If you really love the moving company that you have been using for years, the best way to help them out is to share your feedback. Every positive review contributes to a company’s rating – slowly but surely building its reputation and helping it grow. There is really no better way to thank your movers for the positive experience than to leave a positive review.

    Or you can decrease a moving company’s rating in the same manner

    Sharing reviews can go in negative directions as well, and it can have as much a negative effect on ratings as it can a positive one. If you really hated the service you received from your moving company, leaving a negative review and a low rating is the best way to express that lack of satisfaction.

    Certainly, fraudulent movers have well-established counter-measures for dealing with negative reviews. But if we are talking about a legit moving company, a larger number of negative reviews and a low rating will make them rethink their business strategy. Or if they are that stubborn and care about nothing, they will be left without customers and forced to shut down or take their business elsewhere.

    Resolve a dispute in your favor

    There is one more way in which you can use your feedback. Moving companies, even if they are legit and reliable, can often make a mistake during a relocation process. However, even though many companies are used to dealing with disputes in a proper and legal manner, some movers can take a dispute personally. When that happens, resolving a dispute in your favor can be a difficult task.

    In such situations, it can be smart to tell your movers that you will leave negative feedback and explain that it will hurt their business more than if they resolve a problem properly. You would be surprised by how easily such a warning can turn things in your favor.

    Share feedback with your movers – improve your future experience

    As you can see there are many reasons why you should share feedback with your movers. Remember them the next time you move. Especially if you are planning to move again.

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